The Intake and Referral Program connects people, particularly those experiencing financial hardship, with the resources and help they need within the Mackay community to address their identified needs.

Everyone can access the Intake and Referral program, however due to resource limitations this service is run by appointment only.

Once an appointment has been made the Intake and Referral Officer can assist you to improve financial capacity and resilience through dealing with immediate financial difficulties in a way that respects the dignity of the individual and encourages self-reliance. Importantly, the Intake and Referral Officer can also provide appropriate referrals to other services that help to address the underlying causes of financial crisis.


George Street Neighbourhood Centre

4 George St, South Mackay QLD 4740