Emergency Relief

Location > George Street

The Emergency Relief Program provides financial and/or material support to individuals who are in financial crisis.

Emergency Relief is available by appointment ONLY on Tuesday and Wednesday mornings.

If you wish to make an appointment to access Emergency Relief please phone the Centre on a Tuesday or Wednesday morning to make an appointment. Please bring identification to your appointment.

Please note there are limited appointments available each week. Due to increase demand, assistance is limited to one appointment per household every six (6) month period.

The Emergency Relief Program provides education in the following areas:

  • Basic budgeting

  • Information about ways to build skills to avoid or resolve financial difficulties

  • Strengthening your capacity to manage your money

  • Understanding concession options

  • How to read your bills

  • Community No-Interest Loans

  • How to save for future expenses

  • Cooking on a budget

  • Referral to a financial counsellor and other support services.

For more information please contact (07) 4957 2626

For information about other available supports and emergency relief in Mackay and surroundings please see these flyers:

While we do our best to keep this information updated, please make sure to contact the organisations directly to enquire about what assistance is available.


This program is funded by the Australian Government Department of Social Services

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Mackay Regional Financial Wellbeing Program