Mackay Regional Financial Wellbeing Program

Location > George Street

The Program provides ongoing support, information and advocacy to individuals and families who are experiencing financial difficulties due to circumstances such as unemployment, sickness, credit over-commitment, family breakdown and credit disputes.

The Program delivers one on one support to individuals and families, as well as delivering regular budgeting workshops.  The Program supports people with strategies on how to stay on top of their finances and alleviate the pressure and stress associated with credit management.

WHAT CAN THE FINANCIAL COUNSELLOR ASSIST WITH?

The qualified and professional Financial Counsellor works with individuals and families to develop a plan of action through:

• Listening to personal financial concerns

• Providing appropriate personal money management information

• Providing realistic options for financial difficulties which may not have been explored – including bankruptcy and its alternatives

• Assisting in the process of creditor negotiations

• Referrals to other services

What does the Financial Wellbeing Officer assist with?

• Tailored group education sessions

• Individual budgeting consultation

• Strategies on managing the household budget

• Information on concessions

• Help to understand and read bills

• Referral to other services

While the Financial Counsellor can assist with financial options for individuals and families they are unable to assist with business planning, recommendations of specific financial products or advice, or the completion of tax returns.

If you need to speak to a Financial Counsellor urgently, please contact the National Debt Helpline on 1800 007 007 Monday to Friday, 9.30am- 4.30pm

If you have received a legal notice, please contact Legal Aid QLD immediately for a telephone appointment on 1300 651 188. Monday to Friday, 8.30am – 5.00pm

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